Building a Positive and Supportive Feedback Culture
Today's workforce says, "Coach me, don't criticize me." This is an invitation to shift your mindset on feedback and see how positive psychology and building social support can create a more effective and energizing feedback experience.
Whether it comes through a performance review or 360, the way feedback is delivered in most companies is broken. Intentions are compromised, context is lacking, and all too often feedback is focused on what’s not working vs. identifying what the individual could do to excel. Additionally, feedback systems lack ongoing support from stakeholders - the “people system” - to help the person successfully grow and change.
This session will cover concepts to address these shortfalls including positive psychology, system support, strengths-based coaching, solution focused inquiry, and defining desired outcomes. This will shift participants’ mindset so that feedback becomes far more constructive and enjoyable for both those giving and receiving. Participants will leave with more energy and ideas for transforming feedback in their lives and organizations.
Earn 1.5 Resource Development CCEUs
This workshop will help coaches learn how to:
- Understand how design flaws lead to ineffective feedback processes.
- Learn how positive psychology principles can change feedback to be rich and constructive.
- Practice simple techniques for improving feedback in your personal and professional life.
About the Speaker: Pete Berridge, PCC, MAPP, Co-Founder, Change Positive, LLC
Pete Berridge, MAPP, PCC is an accomplished executive coach and CEO of Change Positive, LLC. With a Master of Applied Positive Psychology (MAPP) degree from the University of Pennsylvania, Pete was determined to leverage the latest research to transform the feedback process and bring out the best in people.
He’s excited to bring the Shift Positive® Method to the world as co-author of the #1 New Release Feedback Reimagined endorsed by Shawn Achor and Marshall Goldsmith.