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In 1999, Cinnie Noble, a pioneer of the specialty known as Conflict Management Coaching, founded the CINERGY® model which is based on conflict management, coaching and neuroscience principles. Cinnie did extensive research, at the time, in her efforts to develop a framework that specifically focuses on clients who want to effectively manage and engage in their interpersonal disputes and to strengthen their conflict intelligence.

In this presentation, Cinnie will define conflict and related principles. She will discuss what conflict management coaching is including its applications and the clients who benefit from a specific model devoted to inter-relational challenges in their personal or professional lives. Cinnie will share her research process and findings including what distinguishes coaching people in conflict from clients with unrelated goals. To Cinnie’s surprise, some of the results of her research challenged several skills which our field considers core competencies but, are not always well-received by people in conflict. She will discuss these findings with us and invite our input and experiences with clients in conflict.

ICF Core Competencies that Cinnie will discuss: A. Foundation: Demonstrates Ethical Practice; B. Co-Creating the Relationship: Cultivates Trust and Safety, Maintains Presence; C. Communicating Effectively: Listens, Evokes Awareness; and D. Cultivating Learning and Growth.

Earn 1.0 Core Competency and 0.5 Resource Development CCEUs.

Learning Objectives: 

1. To discuss the specialty known as conflict management coaching – what it is and how a particular model evolved for coaching clients regarding their interpersonal conflicts
2. To present the coaching, neuroscience and conflict management principles that informed the making of a conflict management coaching model
3. To share research findings regarding the development of this coaching speciality and the application of several ICF core competencies
4. To address distinguishing characteristics of conflict management coaching model including what considerations to make when coaching people in conflict

Cinnie Noble, based in Toronto, Canada, is a former lawyer with a Master of Law in Dispute Resolution. She is also a Chartered Mediator and Professional Certified Coach. Since developing the CINERGY model of Conflict Management Coaching over 20 years ago Cinnie and her team coach clients worldwide and provide coach training in this model around the world. Cinnie was a Board Member of the International Coaching Federation (GTA Chapter) and co-facilitated the Conflict Management Coaching Community of Practice for the International Coaching Federation global for 8 years. Cinnie is the author of 2 coaching books: Conflict Mastery: Questions to Guide You and Conflict Management Coaching: The CINERGY™ Model Her website is: www.cinergycoaching.com